Support FAQ

I've just joined but forgotten my log in details

If you have registered your account, we will automatically log you straight in and send your password by email. This will be needed to log into the site again.

No email received

If you've not received your welcome email which contains your password, please check that the email address you've given us is correct. You can review this whilst logged in by clicking your name from the top of the site and then by going into 'Settings'.

You can now review your account's email address. If this is incorrect, choose the Change option and update this accordingly.

If you are having any problems, please contact support and we'll get you logged in as soon as possible.